JOOD Food Offers – Support

We’re here to help. Contact us and we’ll respond as soon as possible.

Contact Support

Reach us via email or WhatsApp, or send a message using the form.

Thanks! We’ll get back to you within 24–48 hours.

Frequently Asked Questions

How do I create an account?

Open the app, tap Sign Up, and follow the steps to create your account.

I can’t log in — what can I do?

Check your email/phone and password, then try again. If the issue persists, contact support.

I forgot my password — how to reset?

Use “Forgot Password” on the login screen and follow the reset instructions.

How do I change my profile details?

Go to Profile → Edit Profile, update your details, and save.

How do I report an offer?

Open the offer page and tap “Report” or contact support with the offer details.

How do I delete my account?

Open the app → Settings → Account → Delete Account.

Why is an offer not available?

Offers may expire or reach their limit. Check back later or browse other offers.

How do I contact support?

Email us at support@joodapp.io or use the form on this page.

Account Deletion

To permanently delete your account and associated data:

Open the app → Settings → Account → Delete Account.
Deletion is permanent and cannot be undone.
Open Web Deletion Page